Our Commitment to Protecting Your Data
Your privacy is our top priority at 96bd — this policy describes in detail how we collect, store, and protect your personal information.
General Overview
This Privacy Policy has been prepared by the organization operating the 96bd platform and applies to the website https://96bd.lat and its related services. In this policy we clearly explain what types of information we collect when you register with 96bd, manage your account, or use any of our services, how that information is used, and what steps we take to protect it.
By using our services, you are considered to have agreed to the terms of this Privacy Policy. If you disagree with any part of this policy, please refrain from using our platform and contact us at [email protected].
This Privacy Policy may be updated at any time. If changes are made, we will post a notice on the platform. The latest revised version will always be available on this page.
What Information We Collect
96bd collects the following types of information in order to operate its services properly and provide users with the best possible experience:
2.1 Personally Identifiable Information
When you register on our platform or take part in the account verification process, we collect the following information:
- Full name (in Bengali or English)
- Date of birth (for age verification — must be 21 or older)
- Valid email address
- Mobile number (Bangladeshi)
- Residential address
- National ID card or passport details (via KYC process)
2.2 Financial and Transaction Information
To facilitate deposits and withdrawals on our platform and to ensure financial security, we collect:
- bKash, Nagad, Rocket, or bank account details (information required for verification)
- Transaction amount, date, and method
- Deposit and withdrawal history
Important: We never collect and do not ask for your full mobile banking PIN, password, or OTP. Reject any such request outright.
2.3 Technical and Device Information
While you are using 96bd, certain technical information is collected automatically, such as:
- IP address and approximate geographic location
- Browser type and version
- Operating system and device type
- Session duration and usage patterns
- Cookies and session tokens
2.4 Gaming Activity Information
To ensure responsible gaming and to improve service quality, we collect:
- Game play history and session times
- Bet amounts and outcomes
- Bonus usage details
How Your Information Is Used
96bd uses collected information only for legitimate and necessary purposes. We process your information for the following reasons:
3.1 Service Delivery and Operations
- Creating, verifying, and managing your account
- Processing deposits and withdrawals
- Activating bonuses and rewards
- Providing gaming services and technical support
- Communicating with users (via email or live chat)
3.2 Security and Fraud Prevention
- Preventing unauthorized access to accounts
- Detecting financial fraud and money laundering
- Taking action against the creation of multiple accounts
- Meeting KYC (Know Your Customer) requirements
3.3 Responsible Gaming
96bd takes responsible gaming very seriously. We use your gaming activity information to:
- Identify patterns of excessive play and alert the user
- Provide self-exclusion and limit-setting options
- Direct users toward professional support when needed
3.4 Service Improvement
- Improving the platform's performance and usability
- Making decisions on adding new games and features
- Identifying and resolving technical issues
Data Sharing and Third Parties
96bd does not sell or lease your personal information to third parties for commercial purposes. However, information may be shared in certain specific circumstances:
4.1 Service Provider Partners
To operate our platform, we use some trusted third-party services — such as payment processing, game software providers, and technical infrastructure services. These partners are provided only the information essential for delivering their services, and they operate under strict confidentiality agreements.
4.2 Legal Obligations
We may be required to disclose information due to a court order, a lawful request from a government authority, or a legal obligation. In such cases we will provide only the minimum information necessary.
4.3 Business Transfers
In the event of a business merger, acquisition, or asset transfer, user information may be transferred to the new owner. In such cases we will notify you in advance.
Our commitment: We never sell your information to advertisers or unrelated third parties. Your privacy is invaluable to us.
Cookies and Tracking Technologies
The 96bd website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that make your browsing experience more convenient.
5.1 Types and Purpose of Cookies
- Essential cookies: Required to maintain login sessions, ensure security, and run the platform's core functions.
- Functional cookies: Remember your preferences, language settings, and other personalized items.
- Analytics cookies: Help analyze platform usage patterns to improve service quality.
5.2 Cookie Controls
You can control whether to accept or reject cookies from your browser settings. Please note, however, that disabling essential cookies may prevent some important features of 96bd from working correctly.
Data Protection Measures
To keep your information secure, 96bd follows industry-standard technical and administrative security practices:
SSL Encryption
All data transfers are secured with 256-bit SSL/TLS encryption, which is the highest industry standard.
Secure Servers
Your personal information is stored in secure data centers with strict access controls.
24/7 Monitoring
Our security team monitors accounts around the clock for unusual activity.
Password Hashing
User passwords are never stored directly — only advanced cryptographic hashes are kept.
Trained Staff
All of our staff receive regular data protection training and work under strict confidentiality agreements.
Regular Backups
Regular backups and a disaster recovery plan are maintained to ensure data security and availability.
Please note, however, that it is not possible to guarantee that transmitting information over the internet is entirely secure. We strive to ensure maximum protection, but you assume the risk of data transmission yourself.
Data Retention Period
96bd retains user information only for as long as necessary. When determining the retention period, we consider the following:
7.1 Active Accounts
While your account is active, all information required to provide services will be retained. Transaction records are kept for an extended period for financial verification purposes.
7.2 After Account Closure
After an account is closed or following self-exclusion, information may be retained for a defined period to meet legal obligations and financial accountability requirements. After that period, information is securely deleted or anonymized.
7.3 Suspicious Activity
In cases of fraud or legal disputes, the relevant information will be retained until the matter is fully resolved.
User Data Rights
You have certain fundamental rights regarding your own information, which 96bd respects and supports where possible:
8.1 Right to Access
You can find out what information we hold about you. To make such a request, contact us at [email protected].
8.2 Right to Correction
If any information we hold about you is incorrect or incomplete, you can request that it be corrected or updated. You can also update basic account information yourself from your profile settings.
8.3 Right to Erasure Request
In certain circumstances you may request that your information be deleted. However, we may be obliged to retain information needed to meet legal obligations.
8.4 Right to Restrict Processing
You may request that processing of your information be restricted for specific reasons. We will review such requests appropriately.
8.5 Right to Lodge a Complaint
If you have any complaint regarding the protection of your information, contact us directly. We will respond to your complaint within a reasonable time.
To exercise any of the rights above, contact our support team via live chat or email. We provide assistance in Bengali 24/7.
Data Protection for Minors
96bd is a platform operated for adults only. Only individuals aged 21 or above may use our services.
We do not knowingly collect personal information from anyone under the age of 21. Age verification is in place during the registration process, and any account suspected of belonging to a minor will be suspended immediately.
If it becomes known that personal information of a minor has been collected by mistake, it will be deleted without delay and the associated account will be closed.
Policy Changes and Updates
This privacy policy may be revised from time to time due to business needs, legal changes, or technological developments. For any significant changes:
- We will post a special notice on the platform
- Registered users will be informed by email
- The date of the change will be noted on this page
Continued use of the service after any changes indicates that you have agreed to the revised policy. If you do not agree after a policy change, please contact us.
Privacy Contact
If you have any questions, concerns, or requests regarding this privacy policy, the 96bd support team is always here for you. Contact us:
We take every privacy-related request seriously and do our best to respond as quickly as possible. Thank you for placing your trust in 96bd.
This privacy policy should be read alongside 96bd's Terms and Conditions and Responsible Gaming policy. Together, all policies form the overall terms of use for 96bd's services.